Terms & Conditions
Personal Information submitted for a Comp U Learn course registration is private and will not be shared or sold to other organizations. It is used to register you in the session and notify you of other courses or programs from Comp U Learn. Visit our Privacy Policy for full details.
Course outlines, summaries and content in our instructor-led programs are subject to revision at our discretion as technology is fast paced. Our goal is to provide you with the most current version available. Group sessions booked privately will select the version they require for their environment.
Payment must be received prior to the session in order to reserve your seat. For all fee payers please make payment by cash or cheque. If paying by cheque please make cheques payable to Comp U Learn and hand it in person to our office administrator at time of approving the quote or send it to our office at:
Comp U Learn
Box 68
Cowley, AB T0K 0P0
Registration fee includes all training materials unless otherwise noted. Refreshments and GST are not included.
Government Funded Programs, there is no charge only signed documentation by you and the instructor of your commitment to attend all course times scheduled.
Confirmation notices are provided within 24 hours of Comp U Learn receiving your registration request. If you do not receive a confirmation, please contact Comp U Learn to ensure that your registration was received.
Cancellations received up to ten days prior to the session are refundable, minus a $20.00 administration fee (please note exception in next paragraph). Cancellations received less than ten days before the session will not be refundable but will receive a credit for use towards another training session, less the $20.00 administration fee.
If a session is full or has been taken off the schedules, cancellations received less than 10 days before the session will not be refundable and participants will be liable for the total amount of their registration unless we are able to fill their seat. Our classes are very small and cancellations have a high impact on our ability to maintain our reasonable pricing.
Participants who do not attend their session and who have not cancelled with at least 24 hours notice will not receive a refund or a credit. If payment has not been received by our office yet, participants who do not attend and who have not cancelled as per the above are still liable for the cost of the session.
Comp U Learn reserves the right to cancel sessions up to four days prior to the date of the session. Registered participants will be notified by phone or email of any change.
Certificates of Completion will be provided to participants after their session if they have attended the entire session.
Class size in is limited to maintain a low student to instructor ratio. This ensures that you will have more individualized attention and assistance while working hands-on.
Waiting lists are only created when the session you wish to take fills early. In this event, you will notified upon registration and have the option of being placed on the waiting list. Additional sessions will be set up as demand warrants according to our waiting lists.
Session locations may also change up to one week prior to the date of the session according to the number of registrations in any given session due to client demand. Registered participants will be notified by phone and email of any change.
Training Partners & Affiliates have their own policies covering the use of their services. Partners and Affiliates are not covered by Comp U Learn policies. Your use of these services is a contract between you and the affiliate and Comp U Learn is not liable in any way for anything arising out of your use of them. Although we endeavour only to work with affiliates who maintain privacy policies similar to our own, we are not responsible for information you submit to those third parties.
